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Seeger Weiss Blog: Legal News and Analysis

Category : Data Plan Overages

Verizon Wireless Investigated by the FCC for ‘Mystery’ Data Charges

October 4th, 2010

From Bloomberg:

Verizon Wireless, the largest U.S. wireless company, is under investigation by the Federal Communications Commission for charging 15 million customers “mystery” fees for data use on their mobile phones.

The FCC began its investigation 10 months ago after customers complained about the fees, the FCC said in an e-mail statement yesterday. Verizon Wireless has reportedly put the amount of the overcharges at more than $50 million in the past two years, the commission said.

Verizon will give refunds to 15 million customers in the next two months as compensation for incorrect data billing, the company said in a separate statement yesterday. Most of the refunds will be $2 to $6. Current customers will get a credit to their account, while former subscribers will be sent checks, the company said.